YU Wei, ZHANG Peng
Journal of Central University of Finance & Economics.
2016, 0(10):
122-128.
Members of the organization in Chinese enterprises are often placed on different position due to intimate, ability and loyalty to core manager, which can lead to chaxu climate. Chaxu climate is caused by managers treat subordinates differently in the organization. This kind of organizational climate means resource allocation non-equivalence and subordinates' identities “offset”, and then change the social space within the organization, which also has impact on employees' mental and behavioral tendency. An empirical research from service companies shows that employees' perceived Chaxu climate can strengthen workplace ostracism and weaken organization-based self-esteem (OBSE), then lead to indifference. Workplace ostracism plays an important role in the follow-up influence of Chaxu climate. Workplace ostracism not only can affect indifference directly, but also can weaken OBSE, and then lead to indifference. Therefore, managers should pay attention to the cultivate trust within the organization and keep organizational justice for the purpose of reducing organizational politics. Also managers should strengthen subordinates' organization based self-esteem by enhancing their cognitive of own value and importance, reduce subordinates' sense of exclusion by overall design of organizational work and workplace friendship to break the silence and provide suggestions.