PDF(279 KB)
PDF(279 KB)
PDF(279 KB)
服务失败情境下银行声誉对理财顾客应对行为的影响研究
({{custom_author.role_cn}}), {{javascript:window.custom_author_cn_index++;}}Influence of Bank Reputation on Response Behaviors of Financial Customer in the Context of Service Failure
({{custom_author.role_en}}), {{javascript:window.custom_author_en_index++;}}| {{custom_ref.label}} |
{{custom_citation.content}}
{{custom_citation.annotation}}
|
/
| 〈 |
|
〉 |
