多渠道零售服务质量对在线顾客忠诚意向的影响机制研究——基于中国零售情境的实证分析

Journal of Central University of Finance & Economics ›› 2020, Vol. 0 ›› Issue (8) : 86-99.

Journal of Central University of Finance & Economics ›› 2020, Vol. 0 ›› Issue (8) : 86-99.

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