群发性产品危机后消费者宽恕形成机理研究：顾客参与的动态驱动效应

Journal of Central University of Finance & Economics ›› 2017, Vol. 0 ›› Issue (2) : 101-109.

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PDF(461 KB)
Journal of Central University of Finance & Economics ›› 2017, Vol. 0 ›› Issue (2) : 101-109.

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